Privacy Policy for XStak OMS

This Privacy Policy explains how XStak OMS ("we," "us," or "our") collects, uses, manages, and protects user information when you use the XStak OMS app in connection with your Shopify store.

Information We Collect

To provide our services, XStak OMS will collect and process certain types of user information as outlined in this policy.

Information that we access from your Shopify account includes:

  • Order details necessary for order processing and inventory management, such as order IDs, customer names, and shipping addresses.

Additionally, when you install the XStak OMS app, we collect certain types of data, including:

  • Information about who accesses the app on behalf of the store, such as your store name, store URL, and email address.

We do not require personal information from individuals who only visit your Shopify store.

Use of Personal Information

We use the personal information collected to:

  • Facilitate easy merchant onboarding and order synchronization with XStak's OMS.
  • Provide real-time order tracking to enhance the customer experience.
  • Simplify returns for full and partial order adjustments.
  • Communicate with you regarding our services.
  • Optimize and improve the XStak OMS app.
  • Operate the XStak OMS app effectively.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information.

Please contact us using the information provided below to exercise these rights.

Data Retention

Subject to applicable laws and regulations, we will retain your information for as long as necessary to provide our services or until you request deletion.

Changes to this Privacy Policy

We may update this privacy policy from time to time for operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

Sharing Your Personal Information

We do not share personal information collected through the XAP OMS app with third parties except to the extent necessary to provide our services or comply with legal requirements.

Contact Us

If you have any questions or for further information or queries, please contact us by e-mail at support@xstak.com